Increase Security, Accountability and Efficiency

Tusa’s Direct 2 Inmate is the leading multi-purpose interactive inmate and staff communication system. Offering new levels of flexibility Direct 2 Inmate can be deployed through secure kiosks, PC’s or in cell media systems.

Direct 2 Inmate is a patent pending software platform that streamlines the multiple vendor services and applications that correctional facilities offer inmates.  A two way communication tool, Direct 2 Inmate provides a stable and consistent interface for inmates to directly access information and make service requests.

Specifically designed to increase efficiency and reduce costs, Tusa’s Direct 2 Inmate takes into consideration all the common operational problems and issues faced by correctional facilities, for example;

-          lack of consistency through vendor change

-          redundant processes

-          managing staff workload

-          wasteful use of funds

An open platform and architecture, Direct 2 Inmate can integrate effectively with other third-party applications and services, enabling seamless and secure transfer of information to and from any supported platform.

Built around the Tusa Platform Elite, Direct 2 Inmate is a modular solution that can be customized to meet the needs and requirements of any correctional facility.

Benefits of Direct 2 Inmate

• Security &Safety – Inmates do not have access to the internet. Only authorized staff and inmates can access information through user ID and password protection, or biometric log on.
• Efficiency and Time Savings – Improve administrative efficiency and increase workload capacity. Instant access to real-time information and tracking of inmate requests and communications. Enables faster implementation of regulatory changes.
• Automation of Facility Functions – streamline processes to reduce work duplication, and ensure that staff resources are managed cost effectively.
• Flexibility – Ease of integration with existing security and offender management systems.
• Preemption and Evidence Gathering – Allows for preemption of potential criminal activity or facility disorder through interception of communications relative to plans or evidence.
• Intelligence Gathering – All messages and actions are stored and can be used for investigative purposes or intelligence gathering
• Full Audit Trail – Records all actions and transactions carried out by staff and inmates, and a full audit trail is stored. Superior statistical reporting and trend analysis increases accessibility to useful operational information.
• Accountability – Records all actions carried out by staff and a full audit trail is stored. Information generated can be used to verify that actions have been conducted to decrease staff misconduct and increase protection from litigation.