Commissary

Tusa’s Commissary is an interactive inmate self service solution to manage commissary operations in correctional facilities.

Replacing the need for manual ordering; using a touch screen kiosk inmates order items and funds are automatically deducted from their account. Through the touch screen inmates can also access account balances and transaction histories.

Product images make the electronic store easier to navigate and to select the correct item. This feature also makes it easier for non-English speaking inmates and those with literacy challenges to independently and successfully use this service.

Benefits

• Efficiency and Time Savings – More accurate and faster commissary transactions. Reduces staff time in responding to inmate commissary and account balance queries.
• Automation – Streamline commissary processes to reduce work duplication, and ensure that staff resources are managed cost effectively.
• Increase Revenue – Reduces overhead and increases Return on Investment through the implementation of a single system. Increases vending and commissary revenues.
• Inmate Accountability – Inmate self-service ordering through easy to use product images reduces order errors and places responsibility with the inmate.
• Flexibility and Convenience – Ease of integration with trust account and offender management systems, allowing inmates to see real time transaction history and account balance.
• Full Control – Flexible restrictions limit inmate ordering capability. Restrictions can be applied on various levels including medical condition, location and privileges.
• Full Audit Trail – Records all actions and transactions carried out by inmates, and a full audit trail is stored.
• Reporting – A range of flexible reports are available to meet the facility’s information needs.